“Every person deserves a safe place to sleep, to feel seen, heard, and supported.”
These are the words Samaritans Specialist Homelessness Service (SHS) Newcastle Team Leader Jaimi-Lee McCulloch is hoping will spur a call to action as Australia marks Homelessness Week 2025 (4-10 August).
National figures reveal record numbers of Australians are facing homelessness.
According to the Australian Institute of Health and Welfare:
- More than 122,000 Australians are currently experiencing homelessness.
- In 2023-24, specialist homelessness services assisted around 109,500 people who had experienced family and domestic violence.
- In 2021–22, around 48% of young people who received help from a specialist homelessness service also faced a current mental health issue.
Ms McCulloch says vital services are needed now more than ever.
“Homelessness is a complex and growing issue that continues to affect individuals and families across our communities,” she says.
“It’s not just about lacking a roof over your head, it’s about being disconnected from stability, security, and the basic dignity everyone deserves.”
After hosting a stall at the 2025 Hunter Homeless Connect, Jaimi-Lee says Samaritans – the social justice arm of Newcastle Anglican – is passionate about supporting our community’s most vulnerable.
“It’s not just about services, it’s about showing up for people when they need it most,” she says.
“Without a safe refuge, people are at their most vulnerable.”
Rough sleepers make up just 6% of Australia’s total homeless population.
“For many, it is the result of circumstances beyond their control.
“It could be domestic violence, financial hardship, mental health struggles, or systemic gaps in care.
“At Samaritans Specialist Homelessness Service (SHS), we meet people in those moments of crisis each and every day.”
Samaritans SHS provides crisis accommodation, outreach support, case management, and access to long-term housing pathways.
“Our teams work tirelessly to ensure no one is left behind,” Jaimi-Lee adds.
“Every day we provide critical support to people who may have nowhere else to turn.
“We walk alongside them, advocating, listening, and helping rebuild trust and hope.”
Jaimi-Lee says Samaritans’ services are not just helpful, they are vital.
“Personally, I believe that how we treat the most vulnerable in our community says everything about who we are,” she says.
“Homelessness can happen to anyone. That’s why the work we do is essential.
“Samaritans stands as a safety net, a source of hope, for those at the highest risk and I’m proud to be part of a team that refuses to let anyone fall through the cracks.”
Homelessness Week will wrap up on Sunday.
To learn more about Samaritans homelessness services, visit https://www.samaritans.org.au/services/homelessness-and-accommodation.
